Privacy Policy

Farmsy (“we”, “us”, “our”) operates the website farmsy.app. We are a platform that helps consumers discover local farms and direct-to-consumer food producers in the Netherlands and Belgium.

For any questions about this policy or your personal data, reach us through our contact page.

1. Farm listing data (not personal)

The farm information shown on our map comes from publicly available sources. This is not personal data — it is publicly listed business information:

• OpenStreetMap — locations, names, addresses, and opening hours (licensed under ODbL)
• Foursquare — contact details and photos to enrich listings
• Overture Maps — verified location and business data
• Farmer submissions — information provided directly by farm owners who have claimed their listing

2. Account data

When you create an account we collect your name, country, and email address. Date of birth and postal address are optional — you can leave them blank and the service works exactly the same; we only store them if you choose to fill them in. This is stored securely via Supabase (EU region) and used to administer your account, personalise the service, and manage billing. If you do enter an address, our sign-up form offers suggestions powered by Photon (an open geocoder by Komoot built on OpenStreetMap); only the text you type into that field is sent to look up matches.

If you subscribe, payments are processed by Stripe. We do not see or store your full card details — Stripe holds those as our payment processor. We never sell your data or share it with third parties for their own marketing.

3. What we do NOT collect

• No tracking pixels or advertising cookies
• No advertising networks, and no analytics that follow you to other sites
• No IP address logging for ordinary visitors
• No behavioural profiling, and no selling or sharing of your data

The reports board in the app shows who keeps the map honest. You are on it anonymously by default, as Farmsy-fan and four digits, and that name stays the same for you.

If you want your own name on it, you turn that on yourself in your profile. It then shows your first name and the initial of your last name. Turn it off and you are anonymous again straight away.

What you post about a farm, and your reports of whether it was open, are visible to other people. Your email address, phone number and home address never are.

We measure how the site and apps are used so we can tell which parts help and which get in the way. This is PostHog, hosted in the European Union, and it is configured to collect as little as possible.

• No cookies. Nothing is stored on your device and nothing follows you to other websites.
• Pages and actions, not people. Which screens are opened, which farm is viewed, which buttons are pressed.
• No name, email address, home location or search text is ever attached to these measurements.
• Once you are signed in, events carry your account identifier so we can see a journey rather than disconnected clicks. It is the same identifier on the website and in the apps.

The same measurements are collected on the website, the iPhone app and the Android app.

We collect farm business information from publicly available sources including government agricultural directories, open data platforms, and voluntary business listings. This information includes business names, addresses, and contact details that farms have made publicly available for promotional purposes.

Farms listed in our directory have the right to:

• Claim and update their listing
• Request removal of their information
• Correct inaccurate information

To exercise any of these rights, reach us through our contact page.

We use the data we hold only for the following purposes:

• Displaying farm listings on the map
• Logging you into your account (if you have one)
• Sending account-related emails — no marketing emails without your consent
• Improving the platform based on aggregate, anonymous usage patterns

We do not use your data for advertising and we do not sell it — ever.

We use one type of cookie: an authentication session cookie set only when you sign in to your account. It keeps you logged in between visits.

If you never sign in, no cookies are set. There are no tracking or advertising cookies on this site, and our analytics work without cookies at all.

Account data is kept for as long as your account is active. If you ask us to delete your account, your email address is erased within 30 days.

Farm listing data is drawn from public datasets and reviewed regularly. We remove listings when we become aware they are no longer active.

If you are in the EU or UK, you have the following rights over any personal data we hold about you:

To exercise any right, reach us through our contact page. We will respond within 30 days. You also have the right to lodge a complaint with the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).

We rely on the following services to run the platform:

We may update this policy when the platform changes. The “Last updated” date at the top of this page will always reflect the most recent revision. We will not make changes that significantly reduce your rights without giving you notice.