Help & Support

Frequently asked questions

Everything you need to know about finding local farms, exploring the map, managing your subscription, and getting your farm listed on Farmsy. Can't find your answer here? Our team is always happy to help — just reach out via the contact page.

Image placeholder

Find farms

Use the interactive map and tap "Locate me" to discover farms near you. Filter by type, zoom in on any region, and tap a pin for full details.

Free trial

3-day free trial on every new account. Your card is collected upfront but not charged until day 3. Cancel any time before then — no cost.

Claim free

Listing your farm is always free. Find it on the map, open the detail panel, and tap "Claim this farm" to take ownership and edit your info.

Need help?

Can't find what you need here? Reach out via our contact page and we'll get back to you as quickly as we can.

Image placeholder

Still have questions?

Can't find what you're looking for?

Our team reads every message and we typically get back to you within one business day. Whether it's a technical question, a data issue, or just feedback — we want to hear it.

All questions

Browse by topic

How do I find farms near me?

Open the interactive map and use the "Locate me" button (crosshair icon) to jump to your location. You can also type a city or postal code. Tap any pin to see farm details.

Is Farmsy free to use?

Browsing the full farm map requires a Farmsy Premium subscription — €29.99/year or €49.99 lifetime (one-time, no renewals). Every new account gets a 3-day free trial — your card is collected upfront but not charged until day 3. Cancel before then and you won't be billed. Claiming and managing your own farm listing also requires an account with an active subscription.

How do I claim my farm listing?

Find your farm on the map and open its detail panel. Tap "Claim this farm", create an account, and subscribe to Farmsy Premium. Once your claim is approved, you can update your contact details, opening hours, description, and more.

What areas are covered?

We currently cover the Netherlands and Belgium. Listings come from OpenStreetMap, Foursquare, Overture Maps, and Traces. We are continuously improving coverage in both countries.

Where does the farm data come from?

Our data is built from four sources: OpenStreetMap, Foursquare, Overture Maps, and Traces. Phone numbers, websites, photos, and locations are combined from all four for the most complete picture possible.

How often is the data updated?

Data is regularly reviewed by our team. The best way to keep a listing current is for the farm owner to claim it — claimed listings can be edited directly and changes appear immediately. If you spot something outdated, let us know.

Can I suggest a farm to add?

Yes — contact us with the farm's name and location and we'll review it. You can also add it to OpenStreetMap — open geographic data we draw from when building our database.

Why is my farm information wrong?

If you own the farm, the fastest fix is to claim your listing — you can then edit everything directly. If you're a visitor who spotted an error, use the "Report incorrect info" link at the bottom of the farm detail panel, or contact us.

Is my personal data safe?

We collect only what we need. Visitors have no personal data collected beyond anonymous analytics. Account holders have their email stored securely via Supabase Auth. See our Privacy Policy for full details.

Do you have a mobile app?

Not yet — but our website is fully responsive and works great on mobile. You can add it to your home screen for an app-like experience. A native app is on our roadmap.

Still have questions?

We're happy to help. Send us a message and we'll get back to you within one business day.